Changing your password or PIN
Normally, there should be no need change your password or PIN. But there are a few cases where it arises as a form of precaution. Examples are:

a. You suspect something suspicious about your PayPal account
b. You notice that someone you don’t trust has your password
c. You notice something suspicious in your email account or other online platforms
d. You have recently removed malicious software from your system
e. Or maybe in a case where PayPal asks you to change your password
f. So, if one of these occurs, you’re required to change your Password, PIN, and security questions immediately. You can change these under personal settings when you log on to

If you receive an email asking you to change your password, it could be a phishing attempt on your account. Instead of clicking on a suspicious link in an email, just log into your PayPal account by manually inputting the URL. Click on the Settings tab, and then Personal Info bar. You will find the password, security questions, and then PIN (if you’ve set one up already) on this page.


Enabling biometric abilities on your devices is currently one of the best solutions you can take in keeping your account secure, safe and free from phishing attempts. Customers have become very used to features such as unlocking mobile devices with android’s Fingerprint and Apples touch ID Manager; they are easy and convenient to use. They also minimize the access to your device and accounts you use on that device.

Security accounts on PayPal accounts

Account security questions may add some extra layer of protection to accessing your account but can be vulnerability if your answer is something that can easily be guessed by others. For example, a common security question asks what town you were born. This information is easily found online so by not giving the correct answer helps make the questions stronger. You may have been born in Lagos, Nigeria but listing that you were born in Accra, Ghana keeps your information even more and more secure. The answer is what is important, not the accuracy or authenticity of the information!

PayPal Security Key

Your password is your first authentication factor when you log into PayPal Account. If you want an additional security, you can add the PayPal Security Key to your account as a second factor (Two factor verification). This provides much stronger account protection than just a normal password

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